A fee every month. Never a share of what you sell
Sell 1.200 € or 12.000 €, the plan costs the same. The only thing taken out of an order is Stripe's card fee, which you pay Stripe on your own terms: on our side, nobody keeps a cut of a sale.
- No card to get started
- 14-day trial on Basic
- Cancel from the panel
Free
0 €/month
- Shops1
- Users1
- Products40
- Connections1
- WhatsAppNo
- Automations0
- SupportEmail
Basic
19,99 €/month14-day trial
- Shops1
- Users1
- ProductsUnlimited
- Connections4
- WhatsAppYes
- Automations2
- SupportWhatsApp and email
- Most popular
Pro
39,99 €/month
- Shops5
- Users3
- ProductsUnlimited
- Connections8
- WhatsAppYes
- Automations8
- SupportWhatsApp and email
Custom
Let's talk
- ShopsYour call
- UsersYour call
- ProductsUnlimited
- ConnectionsYour call
- WhatsAppYes
- AutomationsYour call
- SupportA named person
The four plans, row by row
These numbers are the server's, not a sales summary: every one of them is a limit the program really checks before letting you through.
| Plan | Free0 € | Basic19,99 € | Pro39,99 € | CustomLet's talk |
|---|---|---|---|---|
| ShopsEach shop has its own address, its own menu and its own orders | 1 | 1 | 5 | Your call |
| UsersPeople with access to the panel, each with their role | 1 | 1 | 3 | Your call |
| ProductsOn the free plan, forty | 40 | Unlimited | Unlimited | Unlimited |
| ConnectionsShared between your networks and Stripe: connecting payments uses one | 1 | 4 | 8 | Your call |
| WhatsAppInstagram and Facebook are on every plan | No | Yes | Yes | Yes |
| AutomationsAnswering on your own to a message containing a word | 0 | 2 | 8 | Your call |
| SupportWhere you write to us when something is off | WhatsApp and email | WhatsApp and email | A named person |
What does not depend on the plan you pick
Some things are not a paid feature but how the product is built. They are in the 0 € plan too, and they never get taken away.
- 0 % commission on your sales, on all four plans
- Your customer does not register: they come in through the chat link and order
- The charge is made into your own Stripe account, and the money goes straight to your bank
- The counter's offline queue: if the wifi drops, orders are kept and go out when it comes back
- Your contacts, their order history and your catalogue are yours and can be taken away
- The panel installs as an app from the browser, on a phone and on a tablet
Month by month, by card and with an invoice
Billing is handled by Stripe, same as your shop's. From the panel you walk into the Stripe portal, which is where the invoices, the card and the cancel button live.
- A monthly fee, with VAT on top and added at the moment of paying
- Basic comes with a 14-day trial, once per account; Pro has no trial
- All of your invoices, downloadable from the Stripe portal
- Cancel whenever you like and carry on until the end of the month you already paid for
- There is no pro-rata refund of a month already started: it cancels at the end of the period, not on the spot
- Moving down a plan is not possible from the panel or the portal: you have to cancel and subscribe again
For when Pro's numbers fall short
Custom is not another version of the product: it is the same one with the caps set where you need them. It is charged per unit of each thing, with Pro's numbers as the floor, and it is agreed by email.
- You pick how many connections, shops, users and automations you want
- The floor is Pro's numbers: never less than what you already had
- Each resource has its own per-unit price, and the invoice breaks them down
- A named person for support, instead of the general queue
- Today you get it by writing to us, not with a button: the automatic sign-up exists on the server but is switched off in the panel
What people ask before putting a card in
Do you take a percentage of my sales?
No, on no plan. The charge is created against your own Stripe account without reserving any part of the amount for us: the money from an order never passes through TalkToCart. The only thing taken out is Stripe's card fee, which is an agreement between Stripe and you.
Is the free plan a 15-day trial?
No, it is a plan. It does not expire and it asks for no card: one shop, one connection, one user and forty products, with the whole shop working. The 14-day trial is a different thing and it goes with Basic.
What is a connection?
Every social account you connect, and your Stripe account too: both spend from the same pot. That is why on the free plan, which comes with one, connecting payments leaves no room for the network and the other way round.
What happens if I stop paying?
The panel stops opening: you cannot see orders, answer messages or touch products until you subscribe again. Nothing is deleted for stopping payment. Mind one detail: your public shop stays up and can carry on taking orders you will not be reading, so it is worth closing it first.
Can I change plan?
Upwards, yes and right away: you pick the bigger plan from the panel. Downwards, not today: neither the panel nor the Stripe portal allows it, so you have to cancel and subscribe again to the plan you want.
Do the prices include VAT?
No, they are without VAT. It is added at the moment of paying and appears broken down on the invoice, which you can download from the Stripe portal whenever you like.
Start on the 0 € plan and move up when you need to
No card, no expiry date and the whole shop working from day one.